Procedure for Cancelling an Appointment

  • Select "Cancel or Change Appointment" option from the function menu.
Input Enquiry Information
  • Key in "Appointment Reference No." and Contact Information (i.e. "Email" or "Contact No.").
  • Click "Submit".
Cancel / Change Appointment
  • Click "Cancel Appointment".
  • Check your email and key in the received verification code in "Verification Code" and click "Confirm".
  • The confirmation page will be shown and the confirmation email will be sent to you.